Jira Service Management

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You can use the provided fields or attach the ePAF. Please be specific with the track and rank. We will enter it exactly the way it is requested.</p>","callToAction":"Create Faculty","introHtml":"<p>This form is used by Academic Affairs and UFIS to submit requests to create faculty and provider profiles.</p>","icon":10517,"iconUrl":"https://ufis.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10517","groups":[],"key":""},{"id":"130","name":"I found a bug","descriptionHtml":"<p>If you've come across a bug, we'd love to be able to fix it for you. 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Please make sure the file name of the attached photos include the faculty members' or providers' name and/or uNID. <b>NOTE: We do not edit or crop photos.</b></p>","callToAction":"Photo Upload Request","introHtml":"<p>I need help adding or updating a faculty member or provider's online profile photo</p>","icon":10493,"iconUrl":"https://ufis.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10493","groups":[46],"key":""},{"id":"9","name":"Submit a request or incident","descriptionHtml":"","callToAction":"Submit a request or incident","introHtml":"<p>Submit a request or report a problem.</p>","icon":10540,"iconUrl":"https://ufis.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10540","groups":[46],"key":""},{"id":"17","name":"Security Access Request","descriptionHtml":"<p><font color=\"red\"><b>Submitting this request does not notify the approver</b></font>. Access requests must be approved by a department administrator/manager or the faculty member you are requesting access to. If you have a different role, please have your department administrator email their approval to <a href=\"mailto:support@ufis.atlassian.net\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">support@ufis.atlassian.net</a> and include the request number from the confirmation email in the subject line. You may also attach an email with their approval to this request. <b>Please allow 1-2 business days from the time we receive authorization for your request to be completed</b>.</p>","callToAction":"Security Access Request","introHtml":"<p>I need access to one of the UFIS applications.</p>","icon":10506,"iconUrl":"https://ufis.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10506","groups":[46],"key":""},{"id":"15","name":"I need to request CV early entry ","descriptionHtml":"<p>This form is used by department faculty coordinators to request initial CV entry into the U-CV system for new faculty. Additional help can be <a href=\"https://ufis.atlassian.net/l/c/5JCJxE4o\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">found here</a></p>","callToAction":"I need to request CV early entry ","introHtml":"<p>CV Early Entry Request</p>","icon":10467,"iconUrl":"https://ufis.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10467","groups":[46],"key":""},{"id":"11","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://ufis.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":46,"name":"General"}],"orderMapping":{"3":[131,130,17,13,9],"46":[13,17,133,130,131,15,9],"5":[15],"6":[17,9,11],"4":[17,13,9],"7":[17]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"ae017cdc-54f3-38d0-b554-b6c378f67d55","appLinkName":"System Confluence","appLinkUrl":"https://ufis.atlassian.net/wiki","spaceKey":"KB","spaceName":"Knowledge Base","spaceUrl":"https://ufis.atlassian.net/wiki/spaces/KB","isServer":false},"labels":[],"projectKey":"UFIS","serviceDeskId":2},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"UFIS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"kbPage":{"id":1042251910,"title":"Updating Your Find A Doc Profile","url":"https://ufis.atlassian.net/rest/servicedesk/knowledgebase/latest/articles/view/1042251910","space":{"key":"KB","name":"Knowledge Base","id":55574551},"serviceDeskIds":[2],"appLinkId":"ae017cdc-54f3-38d0-b554-b6c378f67d55","idInString":"1042251910","projects":[{"projectId":10014,"serviceDeskId":2,"portalId":2}]}}