Jira Service Management

{"xsrfToken":"42e08958d7d59dc18750431618a1fc9f207f4094_lout","branding":{"id":"2","key":"ufis","name":"UFIS","portalBaseUrl":"/servicedesk/customer/portal/2","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/2/7","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#9e0000","headerLinkHoverBGColor":"#9e0000","headerBadgeColor":"#9e0000"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/fe42312a-d57c-4efb-b09f-3f482bab5d82/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyMDUzMzVmNy01YmZiLTQ4NDQtYTVlMC02NzRiYmY1ODNkYWMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmZlNDIzMTJhLWQ1N2MtNGVmYi1iMDlmLTNmNDgyYmFiNWQ4MiI6WyJyZWFkIl19LCJleHAiOjE3MzQ3OTE1ODYsIm5iZiI6MTczNDc5MDk4Nn0.cSKAem6Sy2NRo5ElTPH-dqzhd7yRh7XISHF3Kcgprf8&client=205335f7-5bfb-4844-a5e0-674bbf583dac&mode=fit","logoId":"fe42312a-d57c-4efb-b09f-3f482bab5d82","isLogoAvailable":true,"helpCenterTitle":"Welcome to the UFIS Help Center","sharedPortalName":"UFIS Help Center","userInitialAnnouncementHeader":"ATTENTION","userInitialAnnouncementMessageWiki":"Changes made in U-CV can take a few days to show on your online profile.\nIf it is taking longer than that, please submit a request to <a href=\"https://uofu.service-now.com/it?id=uu_catalog_item&sys_id=c104d7641b2242940efd64a2604bcbe1\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Interactive Marketing & Web</a>.","translations":{"en-US":{"helpCenterTitle":"Welcome to the UFIS Help Center","sharedPortalName":"UFIS Help Center","announcementHeader":"ATTENTION","announcementMessage":"Changes made in U-CV can take a few days to show on your online profile.\n\nIf it is taking longer than that, please submit a request to [Interactive Marketing & Web|https://uofu.service-now.com/it?id=uu_catalog_item&sys_id=c104d7641b2242940efd64a2604bcbe1].","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#ac162c","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"2","key":"ufis","projectId":10014,"serviceDeskId":2,"name":"UFIS","description":"","portalBaseUrl":"/servicedesk/customer/portal/2","onlyPortal":true,"reqTypes":[{"id":"17","name":"Get access","descriptionHtml":"Access requests must be approved by a department administrator/manager or the faculty member you are requesting access to.\nOnce the request is submitted, please have your department administrator email their approval to <a href=\"mailto:support@ufis.atlassian.net\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">support@ufis.atlassian.net</a> and include the request number from the confirmation email you receive in the subject line of their email. 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Additional help can be <a href=\"https://ufis.atlassian.net/l/c/5JCJxE4o\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">found here</a>","callToAction":"Request CV Early Entry","introHtml":"For use by SOM and Dentistry department faculty coordinators only.","icon":10467,"iconUrl":"https://ufis.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10467","groups":[46],"key":""},{"id":"137","name":"Request missing data entry","descriptionHtml":"We will only enter missing data that meets one or more of the following criteria: 1. Needed for your annual review. 2. Shows on the public profile. 3. Appears on your CV and you plan to use the CV generator in Elements.\nPlease indicate on your CV what needs to be entered before submitting","callToAction":"Request missing data entry","introHtml":"If data you entered in FAR is missing in Elements, use this form.","icon":10589,"iconUrl":"https://ufis.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10589","groups":[55],"key":""},{"id":"135","name":"Request New Faculty CV Entry","descriptionHtml":"<h4><a name=\"Onlydatashowingonthepublicprofilewillbeentered.Ifyouneedmoredataentered%2Cpleaseletusknow.\" target=\"_blank\"></a>Only data showing on the public profile will be entered. If you need more data entered, please let us know.</h4>\nPlease provide the information of the new faculty member needing their CV data entered into Elements.\nDoes not apply to School of Medicine or School of Dentistry faculty. Please use the <a href=\"https://ufis.atlassian.net/servicedesk/customer/portal/2/group/46/create/15\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Request CV Early Entry</a> form if you are a faculty coordinator in one of those colleges.","callToAction":"Request New Faculty CV Entry","introHtml":"Request to have a new faculty member's CV entered into Elements. Does not apply to School of Medicine or School of Dentistry faculty.","icon":10588,"iconUrl":"https://ufis.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10588","groups":[55],"key":""},{"id":"132","name":"Create Faculty","descriptionHtml":"Please provide at least the full name, uNID, degrees that display after name, faculty/provider's email address, college, department, division, track, rank, and initial hire date. You can use the provided fields or attach the ePAF. Please be specific with the track and rank. 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You may also attach an email showing their approval to this request.\n\nEnter your name/email address in the "Email confirmation to" field.","icon":10506,"iconUrl":"https://ufis.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10506","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10082","fieldConfigId":"10188","label":"Name of the person needing access","description":"First and last name of person needing access","descriptionHtml":"First and last name of person needing access","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":false,"presetValues":["Access Request"]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10083","fieldConfigId":"10189","label":"uNID of person needing access","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10080","fieldConfigId":"10186","label":"Email address of the person needing access","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"checkbox","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:multicheckboxes","fieldId":"customfield_10103","fieldConfigId":"10209","label":"UFIS application(s) you need access to","description":"If you are not sure, please provide a detailed description below.","descriptionHtml":"If you are not sure, please provide a detailed description below.","required":true,"displayed":true,"presetValues":[],"values":[{"value":"10487","label":"Archer","selected":false,"children":[]},{"value":"10637","label":"BRR Tracking","selected":false,"children":[]},{"value":"10503","label":"FMS","selected":false,"children":[]},{"value":"10638","label":"Risk Management","selected":false,"children":[]},{"value":"10502","label":"UCV","selected":false,"children":[]}]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"*Describe in detail the type of access needed. 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