Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device.
Atlassian cookies and tracking notice, (opens new window)
Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
UFIS Help Center

Welcome to the UFIS Help Center

IMPORTANT

It can take up to 72 hours for the online profile to reflect changes made in U-CV.
If you're not seeing your changes after 72 hours, please submit a request to the Digital Experience team.


We are aware of issues with the U-CV system going down frequently or being stuck on processing.
Refreshing the page will often resolve the issue. There are times where we are restarting our server so it may take a few minutes before the system is up again. We apologize for the inconvenience.

Topics

  • Support Staff
    • Requesting access to someone's CV
    • Where should I begin in U-CV to support my faculty member(s)?
    • Updating Your Find A Doc Profile
    Show 5 more
  • U-CV System
    • Updating Your Find A Doc Profile
    • Updating Your School of Medicine Profile (Non-Clinical)
    • UCV/Profile - How-to Articles
    Show 4 more
  • New Faculty or Provider
    • UCV New Faculty Resources
    • Updating Your Find A Doc Profile
    • Updating Your School of Medicine Profile (Non-Clinical)
    Show 4 more

Suggested forms

  • Photo Upload Request in UFIS

    If you need to add or update a profile photo, raise a request here.

  • I need some help in UFIS

    Use this request type when you need assistance with any issue, question, or task that requires support.

  • Request CV Early Entry in UFIS

    For use by SOM and Dentistry department faculty coordinators only.

  • Get access in UFIS

    If you need access to UCV, FMS, or another UFIS application, raise a request here. (Do not use for access to Elements)

Powered by Jira Service Management
{"xsrfToken":"e2b35845920788b83b9640997cf1a536f1927aab_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/fe42312a-d57c-4efb-b09f-3f482bab5d82/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyMDUzMzVmNy01YmZiLTQ4NDQtYTVlMC02NzRiYmY1ODNkYWMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmZlNDIzMTJhLWQ1N2MtNGVmYi1iMDlmLTNmNDgyYmFiNWQ4MiI6WyJyZWFkIl19LCJleHAiOjE3ODkwMjM3MDIsIm5iZiI6MTc4OTAyMzEwMn0.4zc5FRxSu7londb6L7aYGO4LmvC-EUGHcp8wHuGdmPY&client=205335f7-5bfb-4844-a5e0-674bbf583dac&mode=fit","logoId":"fe42312a-d57c-4efb-b09f-3f482bab5d82","isLogoAvailable":true,"helpCenterTitle":"Welcome to the UFIS Help Center","sharedPortalName":"UFIS Help Center","userInitialAnnouncementHeader":"IMPORTANT","userInitialAnnouncementMessageWiki":"<p><b>It can take up to 72 hours for the online profile to reflect changes made in U-CV.</b><br> If you're not seeing your changes after 72 hours, please submit a request to the <a href=\"https://uofu.service-now.com/it?id=uu_catalog_item&amp;sys_id=c104d7641b2242940efd64a2604bcbe1\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Digital Experience team</a>.</p>\n<hr>\n<p><b>We are aware of issues with the U-CV system going down frequently or being stuck on processing.</b> <br> Refreshing the page will often resolve the issue. There are times where we are restarting our server so it may take a few minutes before the system is up again. We apologize for the inconvenience.</p>","translations":{"en-US":{"helpCenterTitle":"Welcome to the UFIS Help Center","sharedPortalName":"UFIS Help Center","announcementHeader":"IMPORTANT","announcementMessage":"*It can take up to 72 hours for the online profile to reflect changes made in U-CV.*\nIf you're not seeing your changes after 72 hours, please submit a request to the [Digital Experience team|https://uofu.service-now.com/it?id=uu_catalog_item&sys_id=c104d7641b2242940efd64a2604bcbe1].\n-----\n*We are aware of issues with the U-CV system going down frequently or being stuck on processing.* \nRefreshing the page will often resolve the issue. There are times where we are restarting our server so it may take a few minutes before the system is up again. We apologize for the inconvenience.","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#ac162c","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file//image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyMDUzMzVmNy01YmZiLTQ4NDQtYTVlMC02NzRiYmY1ODNkYWMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOiI6WyJyZWFkIl19LCJleHAiOjE3ODkwMjM3MDIsIm5iZiI6MTc4OTAyMzEwMn0._r0hYBRTkW7B2w9qy5JHBai7yt0hj2fpnbZd5pefKkM&client=205335f7-5bfb-4844-a5e0-674bbf583dac&height=300&mode=fit","bannerMediaApiFileId":"","useDefaultBanner":true,"isBannerAvailable":true,"topBarColor":"#ac162c","topBarTextColor":"#ffffff","hasTopBarBeenSplit":true}}
{"headless":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=ufis","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"e2b35845920788b83b9640997cf1a536f1927aab_lout","baseUrl":"https://ufis.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://ufis.atlassian.net","onDemand":true,"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"205335f7-5bfb-4844-a5e0-674bbf583dac","fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"63357b7ac46b46c5b35e182f9be46298","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://ufis.atlassian.net","edition":"standard","anonymousEnabled":true,"requestIntroEnabled":true}